VIOLENCE AT WORK (BM/BI)

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KEGANASAN DI TEMPAT KERJA

VIOLENCE AT WORK

Bahasa Malaysia / English

* Preface
* Preface to the second edition
* Acknowledgements
* PART I: UNDERSTANDING VIOLENCE AT WORK

Chapter 1. Introduction: A catalyst for action
Chapter 2. Patterns and trends Chapter
3. Explanations

* PART II: RESPONDING TO VIOLENCE AT WORK

Chapter 4. Legislative and regulatory interventions
Chapter 5. Guidelines and best practice
Chapter 6. International action

* PART III: FUTURE GUIDANCE

Chapter 7. Beyond violence: Lessons for future action

* References
* Tables
* Figures

PAGES: 263


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