Are You Being Served?

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ISBN: 9780821371855

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Year Published:2007

Are You Being Served?

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This publication presents tools and techniques for measuring service delivery in health and education and people’s experiences from the field in deploying these methods. It is a valuable resource for those who seek to enhance capacity for the effective measurement of service delivery in order to improve accountability and governance and enhance the quality of service delivery in developing countries.

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Author Name Samia Amin,Jishnu Das,and Markus Goldstein

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